Supercharge your
service business,
teams & partners

Workflow-Software for repair, maintenance,
refurbishment & other circular service providers

 

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Our software takes care of the full customer journey: from broken to fixed product

1. Booking

Make repair & product lifetime extension an easy & convenient option for product users with our white label booking interfaces, Apps and integrations.

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2. Orchestration

Improve brand & service provider collaboration on our platform in one collaborative flow including contact center, technical support, technicians and your whole team.

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3. Execution

Use our office software & mobile App to enable your team end-to-end – like an invisible team of digital co-workers.

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Your fast-track into the future

Supporting and enabling circular services partners is the core of what we do with our partnerships and software.

Improve service portfolio

Consumers are changing, service operators and partners too. We help you offer new services such as remote inspections or optimize your pricing based on data and trends.

Leverage flexible technology

Grow and adjust in a seconds! Working with new brands, managing subcontractors, adjusting to pandemic restrictions or opening a new location? Should be easy!

Foster easier collaboration

Let’s make the admin stuff fun! Service agreements, reports, KPIs, training certificates and system integrations as well as parts and information – we help you focus on your core business!

Use data-driven insights

How good are you, really? Where do you lose money? Which process has hidden efficiencies? What’s the best way to improve customer satisfaction? We can tell.

Easily cover the full service portfolio

On-site

Maintenance, Inspection, Repair, Installation

Workshop

Maintenance, Inspection, Repair, Refurbishment

In-store

Inspection, Consultation

Remote video

Maintenance, Inspection, DIY guidance, Consultation

DIY support

Inspection, Guidance, Right-to-Repair

We’re here to make circular services such as repair
easy, attractive & accessible for everyone

Small things matter. Just like the the regular checkup at your doctor, so does it for our products – plus it can be a powerful way to strengthen customer relationship and lifetime value.

Solutions
Since 2021, electronics need to be more repairable and the right-to-repair movement is accelerating globally. Fixing a product can extend the lifetime significantly and be profitable too if performed using best practices.

Solutions
Refurbishing products has become a hot market in the last years – from electronics to furniture or fashion. Therefore, taking them back having transparency about the lifecycle and access to services is key.

Solutions

The more a product is used across its lifetime, the better will be its circularity and sustainability – for example using a rental or “Product-as-a-Service” model. Orchestrating services along the way will be critical to scale those models.

Solutions
Sometimes a product can’t be used anymore – but often components or parts are still working that can be used in new or other products. Here, product and service history with predictions can help in a shared network.

Solutions
Once one of the previous strategies can’t be applied anymore, it’s time to find another material use – e.g. upcycling fashion, using a washing drum as lamp or electric vehicle batteries for alternative energy storage.

Solutions

Ultimately, we want to bring back the materials in the loop. Here we can also give recyclers a platform to see what materials are in the current market and give them a way to bring still functioning components to repair and refurbishing partners.

Solutions

Service providers & brands love it!

“Super helpful, fast to onboard and very easy to use software!”

Business owner at circular service provider

“The first software that is actually built for our repair process!”

Service technician at repair shop

“Finally, useful product & operations data!”

Head of circularity at manufacturer

Up to 30% more efficient repair process
Flexibility with remote video services

Let’s connect!

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