Connect instantly, take notes in parallel
& use AI to get recommendations

New work for repair experts

Faster resolution & better schedule
Jumping on a quick video call helps you gather key information so you know exactly which error to fix, which part to bring and how much time to plan – optimizing your daily schedule for up to 2 more repairs per day.

Avoid co2 emissions & save fuel costs
Why drive when you can video? Offering sustainable services is key for brands and repair service providers – and an additional chance to optimize profitability and experiment with new innovative services.

Offer partial option to work from home
More attractive for new joiners, but also more attractive for older technicians who might wanna work part time and not carry a washing machine down two floors anymore… repair just got more interesting!

Easy start – simply join with a link
No separate video app install required – our solutions works by sharing a link with your users and on any device for your customers, technicians and service team.
“Working in field service can be really exhausting!”
– who says it has to be that way?
Streamlining collaborative workflows
– also remotely via video
– also remotely via video
Individuals and organizations who keep products in use are the backbone of a circular economy and the ones collaborating with service operators such manufacturers, retailers and cities. Enabling them is the core of what we do. Explore how!
How can products be kept in use with own or external service partners? What errors happen and which parts are being changed? How many spare parts do we need to store? How can we comply with the Right-to-Repair? We’re able to answer those and many more question for you!
Retailers often already collaborate with service providers and manufacturers – but the trend towards servitization and circularity can help position them to launch, scale and innovate their service portfolio to built a stronger local customer relationship.
Insurances often already collaborate with service providers – but the trend towards embedded service, insurance and circularity can help position them to launch, scale and innovate their service portfolio to provide a better customer experience.
75% of our natural resources are consumed in cities, 50% of global waste is produced in cities, 80% of global greenhouse gas emissions are emitted by cities … already today – and 2/3 of people will live in cities by 2050! There’s no way we’re mastering this without Circular Cities! Aiming for zero waste or repair vouchers? Let’s talk!
Create impact with repair – carbon accounting platforms, financial service firms impact initiatives, circular startups and more – circularity should be a part of your solution. With us, it can be plug and play!
Also for refurbishers, recyclers, reverse logistic companies and others!
Circular action = climate action – and it all starts with managing what we already have!
Businesses can reduce their carbon footprint by keeping all their products in use as long as possible. If you started initiative like a veggie day or similar – product circularity is a must. We help you getting there easily and measure your impact on the way.
Especially for restaurant, hotel or retail chains and facility managers – managing the circularity and services in just one or multiple countries can become a headache – not with us! Same for households!

Customers, technicians & brands prefer it!

“Super quick solution – we found out which spare part to bring and avoided emissions coming here!”
Product user at home

“Finally I can work from home – at least a little but it makes me enjoy my work more!”
Service technician at repair shop

“Avoiding unprofitable visits helps optimize our scare service capacity!”
Head of operations at manufacturer
Up to 1/3 more repairs per day possible
& the option to work from home

Let’s connect!
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