repair +1
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The only software you’ll need to run a profitable repair business

Cut out the guess & paper work with our ai-powered solution helping with anything from error diagnosis, scheduling, cost estimates, invoicing, reporting & partner collaboration.

All-in one solution for authorized & independent repairers that comes with ai features & free service listings

Workflow saas, ai-tools & video for repairers

Workflow saas, ai-tools & video for repairers

Workflow saas, ai-tools & video for repairers

manage all your operations in one place incl. ai & remote video solution

manage all your operations in one place incl. ai & remote video solution

ai chat

error diagnosis & tips for all brands & products, option to train with own data

error diagnosis & tips for all brands & products, option to train with own data

ai office assistant

customized answers instant cost estimates with your own prices & quotations

customized answers instant cost estimates with your own prices & quotations

ai work tools

translation & transcription, note taking & image recognition for type plates

translation & transcription, note taking & image recognition for type plates

order management

keep up with all your orders, filter by status, customer, technician & more

keep up with all your orders, filter by status, customer, technician & more

booking & scheduling

manage your schedule, plan your tour & share your availability

manage your schedule, plan your tour & share your availability

parts & inventory

a birds eye view of your spare parts, vehicles, tools & more

a birds eye view of your spare parts, vehicles, tools & more

feedback management

receive five-star ratings, nps or other feedback in short & long form

receive five-star ratings, nps or other feedback in short & long form

cost estimates & approval

create cost estimates anywhere & set custom approval or signature flows

create cost estimates anywhere & set custom approval or signature flows

work reports & invoicing

easily create work reports & invoices in your own branding & on mobile

easily create work reports & invoices in your own branding & on mobile

custom messages

craft your response individually to each customer with our ai tools & editor

craft your response individually to each customer with our ai tools & editor

fully responsive

our software works seamlessly on any of your devices incl. phones to tablets

our software works seamlessly on any of your devices incl. phones to tablets

remote video solution

jump on a video call to make a diagnosis & avoid emissions & don't waste time

jump on a video call to make a diagnosis & avoid emissions & don't waste time

online booking link

share your link with customers, on google maps or your website to receive orders

share your link with customers, on google maps or your website to receive orders

circularity management

help your customers manage the full lifecycle of products & suggest services

help your customers manage the full lifecycle of products & suggest services

product & order history

full history tracking of repairs - linked per order, customer & product

full history tracking of repairs - linked per order, customer & product

role management

customize access & user rights - ideal for larger organizations

customize access & user rights - ideal for larger organizations

partner management

invite your partners, assign orders to them & track the full workflow

invite your partners, assign orders to them & track the full workflow

easy scalability

works with 1, 10, 100 or 1.000 service partners & even more customers

works with 1, 10, 100 or 1.000 service partners & even more customers

multi location ready

customize profile entries, service & price for different locations as an admin

customize profile entries, service & price for different locations as an admin

integrates with ease

connect to your crm, erp or shop system - making the most out of it

connect to your crm, erp or shop system - making the most out of it

Connects to your existing systems & +1.700 other tools

Connects to your existing systems & +1.700 other tools

Connects to your existing systems & +1.700 other tools

bring your data from crm, erp, flow or reporting tools into fixfirst and vice versa (enterprise)

bring your data from crm, erp, flow or reporting tools into fixfirst and vice versa (enterprise)

New work for repair experts with video

Faster resolution & better schedule

Jumping on a quick video call helps you gather key information so you know exactly which error to fix, which part to bring and how much time to plan – optimizing your daily schedule for up to 2 more repairs per day.

Avoid co2 emissions & save fuel costs

Why drive when you can video? Offering sustainable services is key for brands and repair service providers – and an additional chance to optimize profitability and experiment with new innovative services.

Offer partial option to work from home

More attractive for new joiners, but also more attractive for older technicians who might wanna work part time and not carry a washing machine down two floors anymore… repair just got more interesting!

Easy start – simply join with a link

No separate video app install required – our solutions works by sharing a link with your users and on any device for your customers, technicians and service team.

Your fast track into the future

Innovating existing service

Consider adding remote video functionality to your service portfolio? You know there are efficiencies in your processes but you don’t know where to start? We got you covered!

Launch new circular service

Adding repair or refurbishment to your existing services? Sold a product but still looking for field service support on-site? We’ll get you there in no time!

Scale your service operations

We can help you enter new markets, regions or product categories and industries while delivering the same level of service, operational excellence and customer experience.

Lead circularity transformation

From Eco-Design to Right-to-Repair, ESG or Climate Impact… time to rethink your strategy and set yourself up for circularity – Let’s go do it!

Technicians, service managers & brands love it!

“Damn – I got an instant diagnosis for my washing machine… even in my mother language!”

Product user at home 

“If trained with our own technical repair guides, it makes onboarding new employees and day to day work so much faster!”

Service technician at repair shop

“This makes everyone a repair expert – super helpful and almost magic!”

Service manager at retailer

“We found nothing that is truly optimized for repair!”

– so did we, but we’re changing it!

“We found nothing that is truly optimized for repair!”

– so did we, but we’re changing it!

Overview: plans & prices - impact program & flexibility included, for repairers, brands, cities & others

Overview: plans & prices - impact program & flexibility included, for repairers, brands, cities & others

Overview: plans & prices - impact program & flexibility included, for repairers, brands, cities & others

please see *note for volumes, limits & tax details

please see *note for volumes, limits & tax details

our plans

grow

start: simple listing & requests; 0€ /m / location

plus: ai-powered estimates & replies; 19€ /m / location

pro: 24/7 available with ai-hotline; 79€ /m / location

impact program available

combine with any plan

terms & conditions apply

see * on our pricing page

see pricing

our plans

lead

start: online payment & pos terminal ; from 19€ /m / device

plus: tech equipment as a service; from 39€ /m / device

pro: deals, network & campaigns access; 49€ /year / location

impact program available

combine with any plan

terms & conditions apply

see * on our pricing page

see pricing

our plans

flow

start: ai-tools: fiXi ai;

29€ /m / user

plus: workflow software: repair +1;

119€ /m / user

pro: bundle: fiXi ai & repair +1 & video; 139€ /m / user

impact program available

combine with any plan

terms & conditions apply

see * on our pricing page

see pricing

Meet our other products

fiXi ai

AI meets repair - your team's digital assistant

Save up to 70% of your time through direct error diagnosis, instant cost estimate creation, translation & more for your customers, staff & technicians – based on your own data. Create your own ai-chat for your website and team for all benefits. Free for Repair Cafés.

For repairers

repair +1

Innovative workflows for your repair business

Cut out the guess & paper work with our ai-powered software solution helping with anything from error diagnosis, scheduling, estimates, invoicing, reporting & partner collaboration – remotely via video, on-site or in your shop and workshop for all product categories.

For repairers

circular 360

The digital backbone for circular service brands

Start today with our operations platform taking care of anything from booking to order, customer, partner, inventory & asset management incl. impact measurement – comes with all our ai features & video solution - available as white label solution too.

For brands

fix1.today

Offer repairs to your target group, today

Imagine Airbnb or Uber for repairs – our platform is taking care of anything from booking to order, customer, partner, inventory & asset management incl. impact measurement, payments and more – comes with all our ai features, vetted experts & custom options!

For cities & others

Meet our other products

fiXi ai

AI meets repair - your team's digital assistant

Save up to 70% of your time through direct error diagnosis, instant cost estimate creation, translation & more for your customers, staff & technicians – based on your own data. Create your own ai-chat for your website and team for all benefits. Free for Repair Cafés.

For repairers

repair +1

Innovative workflows for your repair business

Cut out the guess & paper work with our ai-powered software solution helping with anything from error diagnosis, scheduling, estimates, invoicing, reporting & partner collaboration – remotely via video, on-site or in your shop and workshop for all product categories.

For repairers

circular 360

The digital backbone for circular service brands

Start today with our operations platform taking care of anything from booking to order, customer, partner, inventory & asset management incl. impact measurement – comes with all our ai features & video solution - available as white label solution too.

For brands

fix1.today

Offer repairs to your target group, today

Imagine Airbnb or Uber for repairs – our platform is taking care of anything from booking to order, customer, partner, inventory & asset management incl. impact measurement, payments and more – comes with all our ai features, vetted experts & custom options!

For cities & others

Let's chat