The AI-powered, Workflow & Operations Platform For Future-Proof Repair

Meet The Operating System for Circular Services & Products. Our Workflow & AI-tools for repairers increase efficiency by 70% & our platform fix1.today enables brands & cities to launch & scale circular services effortlessly.

Start Now

Selected References

Workflow Software

Repair Processes, As Efficient As Possible

Repair Processes, As Efficient As Possible

47%

47%

Time saved per request (up to)

Time saved per request (up to)

+190

+190

Features available

Features available

Modular Platform

Provide The Best Booking Experience

Provide The Best Booking Experience

Repair platform as a service - white label or as brand fix1.today with embeddable modular elements

Repair platform as a service - white label or as brand fix1.today with embeddable modular elements

10x

10x

Faster & better experience

Faster & better experience

+23

+23

Customizable modules

Customizable modules

AI-Tools

AI-Powered Repair: Chat, Phone & Operations

AI-Powered Repair: Chat, Phone & Operations

70%

70%

Faster reply & cost estimate

Faster reply & cost estimate

24h

24h

Available: AI-Chat & Phone-AI

Available: AI-Chat & Phone-AI

Say Goodbye To

> 7.5 k

Integrations - connects to your existing systems & any other tool

> 300 k

API with +300k items incl. repair, impact, brand & model data

> 18 Mn

Find +18 million spare parts incl. price, availability & more

As Seen In

“One of the circular economy

startups to watch!”

Winner of Germany's highest state award for ecological design - platform fix1.today.

Solutions & Customers

Let's Make You & Your Team Happy

Repair Stores

Workshop Repair

Field Service Repair

Manufacturers

Retailers

Brands

Insurers

Facility Managers

Cities & Regions

Service Managers

Repairers

Customers

Internal Teams

Compliance

Coordinate in-store and partner-led repairs while maintaining full process control.

Get started

+40% Workflow Efficiency

Standardize service across regions and channels.

Fewer Product Write-Offs

Repair-first workflows retain more value.

man sitting in front of table

Testimonials

We Help Repairers, Brands & Cities Improve Repair Operations

85

NPS rating for our fix1.today platform

85

NPS rating for our fix1.today platform

4.8

Start rating on average for repair voucher program operations

4.8

Start rating on average for repair voucher program operations

"FixFirst has proven the potential in our golbal service partner network. Not only where we able to integrate the solution into our internal customer support and operations team but also to use it to equip and support external repair service providers with it."

Marcus L.

Head of Service

"FixFirst has proven the potential in our golbal service partner network. Not only where we able to integrate the solution into our internal customer support and operations team but also to use it to equip and support external repair service providers with it."

Marcus L.

Head of Service

"FixFirst has proven the potential in our golbal service partner network. Not only where we able to integrate the solution into our internal customer support and operations team but also to use it to equip and support external repair service providers with it."

Marcus L.

Head of Service

About Us

Turning Struggles Into Solutions

Turning Struggles Into Solutions

Our Co-Founder and CEO Sebastian grew up helping in his father’s repair shop, seeing first-hand how inefficient and frustrating repairs can be. While customers face long waits, repairers struggle with tedious work and brands lack transparency. What seemed like just a holiday job secretly laid the foundation for FixFirst - built to make repairs simple, efficient, and sustainable.

Our Co-Founder and CEO Sebastian grew up helping in his father’s repair shop, seeing first-hand how inefficient and frustrating repairs can be. While customers face long waits, repairers struggle with tedious work and brands lack transparency. What seemed like just a holiday job secretly laid the foundation for FixFirst - built to make repairs simple, efficient, and sustainable.

About Us

About Image

Selected Partners & Supporters

Products & Features

Supercharge Your Team & Repair Operations

Stop drowning, get back your time & hit profitability goals starting today with our features.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

AI & Intelligence

AI-Chat

Phone-AI Agent

Remote Video

Client Experience

Field Service

Front Office

Workshop Operations

Integrations & API

Local & Online Payments

Marketing & Lead Gen

Performance & Insights

Network Management

Regulatory Compliance

Claims & Voucher Programs

Customization & Modularity

Impact & Circularity

Support & Improvement

POS-System for Shops

Mobile Devices for Everyone

Smartglasses for Technicians

See All

Dashboard Image
Convert more, faster

Convert more, faster

Instant Cost Estimates + Smart Proposals & Prices turn inquiries into scheduled jobs; add Booking & Scheduling and built-in Lead Generation to seal the deal.

Instant Cost Estimates + Smart Proposals & Prices turn inquiries into scheduled jobs; add Booking & Scheduling and built-in Lead Generation to seal the deal.

Always on, in every language

Always on, in every language

Own AI-Phone Number with 24/7 AI-Phone Assistant, AI-Chat on Profile, Customized AI-Replies, Language Recognition and Multilingual Translation (plus Own AI-Phone Voice) keep you responsive across phone and web.

Own AI-Phone Number with 24/7 AI-Phone Assistant, AI-Chat on Profile, Customized AI-Replies, Language Recognition and Multilingual Translation (plus Own AI-Phone Voice) keep you responsive across phone and web.

Resolve faster with smarter AI

Resolve faster with smarter AI

AI-Based Issue Diagnosis, Data on All Brands, Speech-to-Text AI, and Automated Summaries capture details, surface likely fixes, and speed handovers.

AI-Based Issue Diagnosis, Data on All Brands, Speech-to-Text AI, and Automated Summaries capture details, surface likely fixes, and speed handovers.

Fits your brand and your stack

Fits your brand and your stack

Custom Data Sources, Custom Replies & Actions, As Link/Widget/Code Snippet, Multi-User setup, Individual AI-Workflows, Integrations to 7,500+ tools, Custom AI-Models, and full GDPR compliance.

Custom Data Sources, Custom Replies & Actions, As Link/Widget/Code Snippet, Multi-User setup, Individual AI-Workflows, Integrations to 7,500+ tools, Custom AI-Models, and full GDPR compliance.

Explore Our Products

Each FixFirst plan covers a variety of features that are part of our product suite.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Workflow Software

Platform fix1.today

Endura AI

Zircls Vouchers

Right-to-Repair Check

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

WhatsApp

Schedule Call

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

WhatsApp

Schedule Call

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

WhatsApp

Schedule Call

Book your free demo - today!