Every capability inside FixFirst.

24/7 phone assistant trained on your services and pricing.

Symptom → likely defect → repair plan in seconds.

Photos and notes become a signed report, automatically.

Drafted answers in the customer's tone and language.

Visual flows that move tickets without your team.

Daily summary, anomaly detection, KPI Q&A.

Warranty, guarantee, and right-to-repair answers in plain language.

Detect the language. Reply in it. Translate the rest.

Voice notes and calls become structured text.

Long threads collapse into a 3-line handover.

Bring your own model or fine-tune ours.

Feed your manuals, FAQs, and pricelists.

Drop your AI assistant into any site or share a link.

Email, WhatsApp, web, and phone in one queue.

Talk to customers where they already are.

A real number on the screen before they leave the page.

Branded quotes, dynamic pricing, e-sign.

Structured intake without the form-fatigue.

Per-channel, per-campaign tracking out of the box.

Your colours, your domain, your funnel.

AI books the slot. No back-and-forth.

Post-repair feedback that drives reviews.

Turn 5-star feedback into public reviews.

Lightweight assignments tied to jobs.

Today's volume, SLA risk, revenue at a glance.

Track, assign, fulfil, from intake to handover.

Repeatable processes per device category.

Lightweight CRM that knows your devices.

Track every device through its lifecycle.

Group jobs into a deliverable for the customer.

Recurring SLAs and contract billing.

Every touchpoint a device ever had.

Roles, scopes, and per-location access.

Hand off without losing context.

Templated replies the whole team trusts.

Email, WhatsApp, SMS, in one place.

Type two letters, log a job.

QR-driven stations from intake to pickup.

Camera or printed labels, your choice.

Photograph the rating plate. Done.

Per-device, per-defect checklists.

Best-practice nudges in the moment.

Manufacturer-grade error code lookup.

Mobile-first interface with offline support.

See the device before you dispatch.

Hands-free, AI-guided repairs with rented smart glasses.

Everything a tech needs, in one mobile app.

Optimised tours, fewer kilometres, less CO₂.

Stock levels per location, with auto-reorder.

Your service catalog, not a generic list.

Find a part by model or symptom.

Real-time supplier feeds, one-click ordering.

CSV in, mapped, deduped, live.

Repair manuals and design data per model.

Database of supported devices and brands.

One calendar for slots, technicians, and bays.

Pickup, return, courier, inside the ticket.

Per-customer, per-contract SLAs.

Route the right job to the right partner.

Operational compliance, not legal checklists.

Build the European Repair Information Form once.

Verified technicians, verified partners.

Reuse, repair, recycle, across the lifecycle.

Funded vouchers, redeemable network-wide.

Pay-on-fix, no spreadsheet ping-pong.

Catch duplicates and abuse before payout.

One platform for warranty, guarantee, and insurance.

Manual review where you need it, automation where you don't.

A storefront that takes bookings and payments.

What you do, where, and from when.

One backend, many storefronts.

A repair-aware site without an agency.

Capture leads on any site you own.

Booking, chat, and listing widgets, drop-in.

Trust marks customers actually recognise.

Customers check their own repair status.

Your repair experience, in their pocket.

Compliant invoices, generated from work reports.

Accept deposits and final payments online.

SEPA, iDEAL, Bancontact, and more.

In-shop card payments tied to the ticket.

Optional tipping at handover.

Brand the document customers actually read.

Per-location pricing without spreadsheets.

Stripe, Mollie, and bank transfer in one place.

ERP, CRM, accounting, wired in.

Trigger anything from a workflow event.

Push events to your own backend.

REST API for everything you see in the UI.

SAML / OIDC for enterprise identity.

EU region or your own cloud.

CO₂e, waste, jobs, per repair, per program.

Numbers an auditor will accept.

Join shared ESG programs to amplify reach.

Pay only for the modules you switch on.

Run FixFirst under your own brand.

Colours, logo, dark mode, once, everywhere.

Onboard 50 locations as fast as one.

Run your own network of repair partners.

Lessons your team actually finishes.

Real humans in your timezone.

Workspace, billing, security in one place.

Front-office on a phone, fully working.