Every capability inside FixFirst.
One catalog for the whole platform, intake, workshop, vouchers, compliance, impact. Search by name, filter by area, or jump straight into the live partner demo.
AI & automation
- AI receptionist
24/7 phone assistant trained on your services and pricing.
Learn more - AI diagnostics
Symptom → likely defect → repair plan in seconds.
Learn more - AI work reports
Photos and notes become a signed report, automatically.
Learn more - Customised AI replies
Drafted answers in the customer's tone and language.
Learn more - Workflow automations
Visual flows that move tickets without your team.
Learn more - AI ops insights
Daily summary, anomaly detection, KPI Q&A.
Learn more - Consumer-rights helper
Warranty, guarantee, and right-to-repair answers in plain language.
Learn more - Language recognition & translation
Detect the language. Reply in it. Translate the rest.
Learn more - Speech-to-text
Voice notes and calls become structured text.
Learn more - Automated summaries
Long threads collapse into a 3-line handover.
Learn more - Custom AI models
Bring your own model or fine-tune ours.
Learn more - Custom AI data sources
Feed your manuals, FAQs, and pricelists.
Learn more - AI chat, link, widget, or snippet
Drop your AI assistant into any site or share a link.
Learn more
Intake & customer comms
- Multi-channel inbox
Email, WhatsApp, web, and phone in one queue.
Learn more - WhatsApp business
Talk to customers where they already are.
Learn more - Instant cost estimates
A real number on the screen before they leave the page.
Learn more - Smart proposals & quotes
Branded quotes, dynamic pricing, e-sign.
Learn more - Request & booking form
Structured intake without the form-fatigue.
Learn more - Individual booking links
Per-channel, per-campaign tracking out of the box.
Learn more - Custom booking page & forms
Your colours, your domain, your funnel.
Learn more - AI booking concierge
AI books the slot. No back-and-forth.
Learn more - Feedback & NPS
Post-repair feedback that drives reviews.
Learn more - Google reviews funnel
Turn 5-star feedback into public reviews.
Learn more - Tasks & to-do
Lightweight assignments tied to jobs.
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Operations core
- Operations dashboard
Today's volume, SLA risk, revenue at a glance.
Learn more - Jobs & order management
Track, assign, fulfil, from intake to handover.
Learn more - Professional workflow templates
Repeatable processes per device category.
Learn more - Customers CRM
Lightweight CRM that knows your devices.
Learn more - Asset management
Track every device through its lifecycle.
Learn more - Projects
Group jobs into a deliverable for the customer.
Learn more - Service agreements
Recurring SLAs and contract billing.
Learn more - Product & order history
Every touchpoint a device ever had.
Learn more - Team & roles
Roles, scopes, and per-location access.
Learn more - Collaborative workflow
Hand off without losing context.
Learn more - Quick responses
Templated replies the whole team trusts.
Learn more - Message templates
Email, WhatsApp, SMS, in one place.
Learn more - Quick intake codes
Type two letters, log a job.
Learn more
Workshop flow
- Workshop flow
QR-driven stations from intake to pickup.
Learn more - Scanner & QR labels
Camera or printed labels, your choice.
Learn more - Nameplate recognition
Photograph the rating plate. Done.
Learn more - Repair checklists
Per-device, per-defect checklists.
Learn more - Repair tips
Best-practice nudges in the moment.
Learn more - Error code database
Manufacturer-grade error code lookup.
Learn more
Field service
- Field mode
Mobile-first interface with offline support.
Learn more - Remote video
See the device before you dispatch.
Learn more - Smartglasses support
Hands-free AR support for complex repairs.
Learn more - Technician app
Everything a tech needs, in one mobile app.
Learn more - Routes planning
Optimised tours, fewer kilometres, less COâ‚‚.
Learn more
Parts & inventory
- Inventory management
Stock levels per location, with auto-reorder.
Learn more - Catalog & parts
Your service catalog, not a generic list.
Learn more - Parts finder
Find a part by model or symptom.
Learn more - Spare parts integration
Real-time supplier feeds, one-click ordering.
Learn more - Catalog import & sync
CSV in, mapped, deduped, live.
Learn more - Repairability data finder
Repair manuals and design data per model.
Learn more - Product & brand finder
Database of supported devices and brands.
Learn more
Scheduling & dispatch
Right-to-Repair & compliance
Vouchers, claims & funding
- Repair voucher programs
Funded vouchers, redeemable network-wide.
Learn more - Automatic reimbursement
Pay-on-fix, no spreadsheet ping-pong.
Learn more - Verification & fraud detection
Catch duplicates and abuse before payout.
Learn more - Warranty & insurance claims
One platform for warranty, guarantee, and insurance.
Learn more - Voucher & claims approval workflow
Manual review where you need it, automation where you don't.
Learn more
Storefront & bookings
- Public partner profile
A storefront that takes bookings and payments.
Learn more - Service listing
What you do, where, and from when.
Learn more - Multi-location management
One backend, many storefronts.
Learn more - Website builder
A repair-aware site without an agency.
Learn more - Forms & embeds
Capture leads on any site you own.
Learn more - Embeddable elements
Booking, chat, and listing widgets, drop-in.
Learn more - Partner badges
Trust marks customers actually recognise.
Learn more - Status self-checks
Customers check their own repair status.
Learn more - Branded customer app
Your repair experience, in their pocket.
Learn more
Payments & invoicing
- Invoicing
Compliant invoices, generated from work reports.
Learn more - Online payments
Accept deposits and final payments online.
Learn more - Local payment methods
SEPA, iDEAL, Bancontact, and more.
Learn more - POS
In-shop card payments tied to the ticket.
Learn more - Tips
Optional tipping at handover.
Learn more - Invoice design
Brand the document customers actually read.
Learn more - Own price quotes
Per-location pricing without spreadsheets.
Learn more - Payment settings
Stripe, Mollie, and bank transfer in one place.
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Integrations & developer
- Integrations
ERP, CRM, accounting, wired in.
Learn more - Make / Zapier, 7,500+ tools
Trigger anything from a workflow event.
Learn more - Webhooks
Push events to your own backend.
Learn more - Flexible integrations & API
REST API for everything you see in the UI.
Learn more - SSO
SAML / OIDC for enterprise identity.
Learn more - Custom hosting
EU region or your own cloud.
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Impact & reporting
Platform & administration
- Modular pricing
Pay only for the modules you switch on.
Learn more - White label
Run FixFirst under your own brand.
Learn more - Brand & theme
Colours, logo, dark mode, once, everywhere.
Learn more - Partner batch onboarding
Onboard 50 locations as fast as one.
Learn more - B2B marketplace add-on
Run your own network of repair partners.
Learn more - Academy
Lessons your team actually finishes.
Learn more - Support
Real humans in your timezone.
Learn more - Account settings
Workspace, billing, security in one place.
Learn more - Mobile for everyone
Front-office on a phone, fully working.
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