Features.

Choose your features & accelerate your business with the best partnership

AI highlights that truly change the game

instant cost estimates & custom replies with ai

create cost estimates for each request based on your prices, suggest services, include a diagnosis & customize it with your own style - all 10x faster, from your smartphone

24 / 7 ai-phone assistant for your team & office

did you know that most issues occur when repair businesses are closed? let us take calls for you, gather all the data needed and send it to you - no distractions but more orders

ai-tools for work: turn anyone into a repair expert

from store employees to contact center agents and technicians - our ai-tools help them with repair know-how, error codes, notes, translation, type label readers & more

AI-first experience & app for citizens & customers

AI-first experience & app for citizens & customers

AI-first experience & app for citizens & customers

manage requests with ai, update your profile & stay compliant in europe

manage requests with ai, update your profile & stay compliant in europe

ai-chat & phone assistant

users can get instant support with issues & make appointments 24/7

users can get instant support with issues & make appointments 24/7

repair partner map

option to find & book repair partners locally & send custom requests

option to find & book repair partners locally & send custom requests

service profile

detailed partner profile to highlight your services & expertise

detailed partner profile to highlight your services & expertise

product inventory

overview of personal products allows for circular services across lifecycle

overview of personal products allows for circular services across lifecycle

usage history

history of orders, issues, products & more for individual

history of orders, issues, products & more for individual

multilingual support

translates profile details in any language to maximize user experience

translates profile details in any language to maximize user experience

partner badges

special badges for top rated partners & custom initiatives

special badges for top rated partners & custom initiatives

state of the art app

fully responsive app available for all devices using ai features

fully responsive app available for all devices using ai features

customer feedback

insights on issues, struggles & usage data to optimize repairability

insights on issues, struggles & usage data to optimize repairability

Workflow saas, ai-tools & video for repairers

Workflow saas, ai-tools & video for repairers

Workflow saas, ai-tools & video for repairers

manage all your operations in one place incl. ai & remote video solution

manage all your operations in one place incl. ai & remote video solution

ai chat

error diagnosis & tips for all brands & products, option to train with own data

error diagnosis & tips for all brands & products, option to train with own data

ai office assistant

customized answers instant cost estimates with your own prices & quotations

customized answers instant cost estimates with your own prices & quotations

ai work tools

translation & transcription, note taking & image recognition for type plates

translation & transcription, note taking & image recognition for type plates

order management

keep up with all your orders, filter by status, customer, technician & more

keep up with all your orders, filter by status, customer, technician & more

booking & scheduling

manage your schedule, plan your tour & share your availability

manage your schedule, plan your tour & share your availability

parts & inventory

a birds eye view of your spare parts, vehicles, tools & more

a birds eye view of your spare parts, vehicles, tools & more

feedback management

receive five-star ratings, nps or other feedback in short & long form

receive five-star ratings, nps or other feedback in short & long form

cost estimates & approval

create cost estimates anywhere & set custom approval or signature flows

create cost estimates anywhere & set custom approval or signature flows

work reports & invoicing

easily create work reports & invoices in your own branding & on mobile

easily create work reports & invoices in your own branding & on mobile

custom messages

craft your response individually to each customer with our ai tools & editor

craft your response individually to each customer with our ai tools & editor

fully responsive

our software works seamlessly on any of your devices incl. phones to tablets

our software works seamlessly on any of your devices incl. phones to tablets

remote video solution

jump on a video call to make a diagnosis & avoid emissions & don't waste time

jump on a video call to make a diagnosis & avoid emissions & don't waste time

online booking link

share your link with customers, on google maps or your website to receive orders

share your link with customers, on google maps or your website to receive orders

circularity management

help your customers manage the full lifecycle of products & suggest services

help your customers manage the full lifecycle of products & suggest services

product & order history

full history tracking of repairs - linked per order, customer & product

full history tracking of repairs - linked per order, customer & product

role management

customize access & user rights - ideal for larger organizations

customize access & user rights - ideal for larger organizations

partner management

invite your partners, assign orders to them & track the full workflow

invite your partners, assign orders to them & track the full workflow

easy scalability

works with 1, 10, 100 or 1.000 service partners & even more customers

works with 1, 10, 100 or 1.000 service partners & even more customers

multi location ready

customize profile entries, service & price for different locations as an admin

customize profile entries, service & price for different locations as an admin

integrates with ease

connect to your crm, erp or shop system - making the most out of it

connect to your crm, erp or shop system - making the most out of it

Repair paas & network for brands & cities

Repair paas & network for brands & cities

Repair paas & network for brands & cities

campaigns, certifications, standards, lobbying, lead qualification & more

campaigns, certifications, standards, lobbying, lead qualification & more

free service listing

list services, workshops or your local inventory online

list services, workshops or your local inventory online

show online profile

customize your page with details to get more bookings

customize your page with details to get more bookings

manage requests

get jobs from customers or brands who need partners

get jobs from customers or brands who need partners

pre-check with ai

create instant replies & cost estimates using our tools - in any language

create instant replies & cost estimates using our tools - in any language

set availability

decide if people can directly book services or send request

decide if people can directly book services or send request

multilingual support

for your team & customers - leveraging our ai assistant

for your team & customers - leveraging our ai assistant

grow your business

get more or better paying jobs & offer remote service anywhere

get more or better paying jobs & offer remote service anywhere

trusted brand

use the fix 1partner logo on your website and in your store

use the fix 1partner logo on your website and in your store

marketing campaigns

participate in local & national campaigns that advocate for repair

participate in local & national campaigns that advocate for repair

new standards

our team is developing a new din industry standard called circularity check

our team is developing a new din industry standard called circularity check

repair lobbying

we're involved in different organizations who advocate for better repair conditions

we're involved in different organizations who advocate for better repair conditions

virtual ai-assistants

making sure repair is available immediately, anytime at ease

making sure repair is available immediately, anytime at ease

market insights

Build lightning-fast, globally optimized sites.

Build lightning-fast, globally optimized sites.

repair voucher management

launch your own programs & collaborate with cities & countries

launch your own programs & collaborate with cities & countries

impact measurement

collect realtime data & insights on emissions & resources saved

collect realtime data & insights on emissions & resources saved

Connects to your existing systems & +1.700 other tools

Connects to your existing systems & +1.700 other tools

Connects to your existing systems & +1.700 other tools

bring your data from crm, erp, flow or reporting tools into fixfirst and vice versa (enterprise)

bring your data from crm, erp, flow or reporting tools into fixfirst and vice versa (enterprise)

Products & support that accelerates your journey
towards a circular future

Perform Circular Services

For service providers in the area of maintenance, repair, refurbishment, reuse or remanufacture, repurpose and recycling who are looking for solutions.

Operate Service Networks

Discover how our solutions enables manufacturers, retailers, circular cities and other stakeholders to launch, scale and innovate their circular service operations.

Develop Circular Strategies

We can help you develop, test and implement your circular ideas together with our expert network of researchers, founders and consultants – from workshops to projects.

Extend Product Lifetime

Climate action = Circular action : learn how we support you to extend the lifetime of your products as easy as possible – both for households and businesses.

Explore all features & get our free user guides

For repairers, brands & cities.


Access the user guides by scheduling a demo or live webinar - you'll get a link afterwards where you can see them immediately for free.

Let's chat

Start easy: 7 days free trial period for annual plans & money back guarantee in your first month