solutions
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Time to tackle your challenges - we might just have a solution
Our SaaS-enabled B2B2C platform streamlines workflows & collaboration between service providers (for maintenance, repair, refurbishment or recycling) & service operators (like manufacturers, retailers, insurances or even cities) to help them launch, scale & innovate their circular offering fast and hassle- free.
Our most recommended use cases & selected features by all repairers
Instant Cost Estimates
Quickly generate accurate repair cost estimates using AI, considering all relevant order and customer data. This enables immediate, transparent pricing, helping repairers provide faster service and build customer trust.
Booking Link & Map
Simplify appointment scheduling with an online booking system integrated with a location map. This helps customers easily find and book your services, reducing no-shows and improving overall accessibility.
Real-Time Insights
Gain detailed insights into your business performance, identifying areas like response times, customer feedback, and inventory management. This helps you enhance efficiency and deliver higher-quality repairs.
Spare Parts Finder
Remote Video
Diagnose and guide customers through simple issues via live video, resolving minor problems quickly and reducing the need for on-site visits. This saves time and enhances customer satisfaction.
Flexible & Mobile App
Phone AI Agent
Automate customer interactions, from call management to appointment scheduling, allowing you to focus on complex repairs while ensuring prompt and professional service.
AI Chat Assistant
Provide 24/7 customer service by automating responses to inquiries, bookings, and repair questions. This reduces workload and improves customer satisfaction with instant, accurate information.
Voice Notes & To-Dos
Quickly record repair details and customer information using voice-to-text, speeding up documentation and allowing more time for hands-on repairs. Easily convert voice notes into actionable to-dos, ensuring that no important tasks are missed.
Inbox for Everything
Centralize all customer communications and documents in one place, streamlining your workflow and ensuring nothing gets overlooked.
All Error Codes
Access a comprehensive database of error codes to diagnose issues faster, enabling quicker and more accurate troubleshooting for a smoother repair process.
Translate Any Language
Communicate with customers in their preferred language using AI-driven translation tools, expanding your reach and improving customer satisfaction through seamless interactions.
Data on Any Brand
Support repairs for any device brand by leveraging AI to analyze issues and suggest solutions, broadening your service offerings and attracting more customers.
Your Own AI Chat
Customize chat solutions to fit your specific business needs, enhancing communication and ensuring each customer interaction aligns with your workflow.
Name Plate Recognition
Categorize and track repair orders efficiently by assigning clear, consistent labels, streamlining your operations and reducing errors.
Content Creation
Easily create marketing content for campaigns, social media, and product or service descriptions. Access tools and templates to design professional materials that promote your services and engage your audience.
Quick Checklists
Create and manage customized checklists for each repair job, ensuring no critical steps are missed. This enhances consistency, reduces errors, and improves service quality.
Easy Scheduling
Optimize your repair schedule with intelligent algorithms that consider availability, job priorities, and location, maximizing efficiency and job throughput.
Product History
Keep a detailed record of all repairs performed for each customer, making it easy to review past work and offer more informed advice. This improves customer service and builds long-term trust.
Modern CRM
Track customer interactions and manage data effectively, offering personalized service and follow-ups that improve customer satisfaction and retention.
ERP for Services
Streamline administrative tasks like inventory management and financial tracking with automated tools, reducing manual work and allowing you to focus on repairs.
Collaborate as a Team
Improve communication within your team by sharing updates and coordinating tasks on a unified platform, ensuring smoother operations and faster service delivery.
Always Improving
Stay competitive with regular updates that integrate the latest tools and practices, keeping your repair services efficient and up-to-date.
Multiple Integrations
Connect to various tools and systems, from forms to ERP and email, ensuring seamless operations across your entire workflow.
Products & support that accelerates your journey
towards a circular future
Perform Circular Services
For service providers in the area of maintenance, repair, refurbishment, reuse or remanufacture, repurpose and recycling who are looking for solutions.
Operate Service Networks
Discover how our solutions enables manufacturers, retailers, circular cities and other stakeholders to launch, scale and innovate their circular service operations.
Develop Circular Strategies
We can help you develop, test and implement your circular ideas together with our expert network of researchers, founders and consultants – from workshops to projects.
Extend Product Lifetime
Climate action = Circular action : learn how we support you to extend the lifetime of your products as easy as possible – both for households and businesses.
AI highlights that truly change the game
instant cost estimates & custom replies with ai
create cost estimates for each request based on your prices, suggest services, include a diagnosis & customize it with your own style - all 10x faster, from your smartphone
24 / 7 ai-phone assistant for your team & office
did you know that most issues occur when repair businesses are closed? let us take calls for you, gather all the data needed and send it to you - no distractions but more orders
ai-tools for work: turn anyone into a repair expert
from store employees to contact center agents and technicians - our ai-tools help them with repair know-how, error codes, notes, translation, type label readers & more
Meet the 1234 of collaboration
to shape the future of repair
1 goal: create the best repair experience
use the fix1.today brand and / or white label it fully or your profile with your brand
bring your existing service partner network and / or use our own & monitor quality
3 solutions: that support each target group
ai-first experience &
app for citizens &
customers
workflow saas,
ai-tools & video
for repairers
repair paas &
network for
brands & cities
on-site
in-store
workshop
remote
Let's chat!
