fiXi ai assistant
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The digital repair assistant for your team

Save up to 70% of your time through direct error diagnosis, instant cost estimate creation, translation & more for your team in office, retail, support & for your technicians – based on your own data.

Instant error diagnosis & cost estimates, image recognition & speech to text notes in your pocket

AI highlights that truly change the game

instant cost estimates & custom replies with ai

create cost estimates for each request based on your prices, suggest services, include a diagnosis & customize it with your own style - all 10x faster, from your smartphone

24 / 7 ai-phone assistant for your team & office

did you know that most issues occur when repair businesses are closed? let us take calls for you, gather all the data needed and send it to you - no distractions but more orders

ai-tools for work: turn anyone into a repair expert

from store employees to contact center agents and technicians - our ai-tools help them with repair know-how, error codes, notes, translation, type label readers & more

Workflow saas, ai-tools & video for repairers

Workflow saas, ai-tools & video for repairers

Workflow saas, ai-tools & video for repairers

manage all your operations in one place incl. ai & remote video solution

manage all your operations in one place incl. ai & remote video solution

ai chat

error diagnosis & tips for all brands & products, option to train with own data

error diagnosis & tips for all brands & products, option to train with own data

ai office assistant

customized answers instant cost estimates with your own prices & quotations

customized answers instant cost estimates with your own prices & quotations

ai work tools

translation & transcription, note taking & image recognition for type plates

translation & transcription, note taking & image recognition for type plates

order management

keep up with all your orders, filter by status, customer, technician & more

keep up with all your orders, filter by status, customer, technician & more

booking & scheduling

manage your schedule, plan your tour & share your availability

manage your schedule, plan your tour & share your availability

parts & inventory

a birds eye view of your spare parts, vehicles, tools & more

a birds eye view of your spare parts, vehicles, tools & more

feedback management

receive five-star ratings, nps or other feedback in short & long form

receive five-star ratings, nps or other feedback in short & long form

cost estimates & approval

create cost estimates anywhere & set custom approval or signature flows

create cost estimates anywhere & set custom approval or signature flows

work reports & invoicing

easily create work reports & invoices in your own branding & on mobile

easily create work reports & invoices in your own branding & on mobile

custom messages

craft your response individually to each customer with our ai tools & editor

craft your response individually to each customer with our ai tools & editor

fully responsive

our software works seamlessly on any of your devices incl. phones to tablets

our software works seamlessly on any of your devices incl. phones to tablets

remote video solution

jump on a video call to make a diagnosis & avoid emissions & don't waste time

jump on a video call to make a diagnosis & avoid emissions & don't waste time

online booking link

share your link with customers, on google maps or your website to receive orders

share your link with customers, on google maps or your website to receive orders

circularity management

help your customers manage the full lifecycle of products & suggest services

help your customers manage the full lifecycle of products & suggest services

product & order history

full history tracking of repairs - linked per order, customer & product

full history tracking of repairs - linked per order, customer & product

role management

customize access & user rights - ideal for larger organizations

customize access & user rights - ideal for larger organizations

partner management

invite your partners, assign orders to them & track the full workflow

invite your partners, assign orders to them & track the full workflow

easy scalability

works with 1, 10, 100 or 1.000 service partners & even more customers

works with 1, 10, 100 or 1.000 service partners & even more customers

multi location ready

customize profile entries, service & price for different locations as an admin

customize profile entries, service & price for different locations as an admin

integrates with ease

connect to your crm, erp or shop system - making the most out of it

connect to your crm, erp or shop system - making the most out of it

Connects to your existing systems & +7.500 other tools

Connects to your existing systems & +7.500 other tools

Connects to your existing systems & +7.500 other tools

Bring your data from crm, erp, flow or reporting tools into fixfirst and vice versa - either do it your self or as a service done by us!

Bring your data from crm, erp, flow or reporting tools into fixfirst and vice versa - either do it your self or as a service done by us!

Closing the repair skill gap with AI

Fast standalone use possible

Nobody wants a 12 months IT project – luckily, our solution can be used immediately and as a standalone version – saving time, resources and headaches

Optional workflow integration

Our AI works best combined with the workflow software: got a request and need to reply? Just hit a button, get a suggestion incl. diagnosis, estimate & more

Almost nothing you can’t use it for

Your team just got superpowers – error diagnosis, information from manuals, checklists, translation, cost estimates, product descriptions, emails, learning, speech to text & more

No training of other LLMs – privacy first

When used with your own data, it stays in secure and LLMs (large language models) won’t use it to train themselves – thus any data shared is save

Your customers, service teams & technicians will be amazed!

“Damn – I got an instant diagnosis for my washing machine… even in my mother language!”

Product user at home 

“If trained with our own technical repair guides, it makes onboarding new employees and day to day work so much faster!”

Service technician at repair shop

“This makes everyone a repair expert – super helpful and almost magic!”

Service manager at retailer

“AI is a true superpower for repairs”

– and there are enough products to be fixed!

fiXi ai assistant

fiXi ai assistant

fiXi ai assistant

please see *note on pricing page for volumes, limits & tax details

please see *note on pricing page for volumes, limits & tax details

Meet our other products

fiXi ai

AI meets repair - your team's digital assistant

Save up to 70% of your time through direct error diagnosis, instant cost estimate creation, translation & more for your customers, staff & technicians – based on your own data. Create your own ai-chat for your website and team for all benefits. Free for Repair Cafés.

For repairers

repair +1

Innovative workflows for your repair business

Cut out the guess & paper work with our ai-powered software solution helping with anything from error diagnosis, scheduling, estimates, invoicing, reporting & partner collaboration – remotely via video, on-site or in your shop and workshop for all product categories.

For repairers

circular 360

The digital backbone for circular service brands

Start today with our operations platform taking care of anything from booking to order, customer, partner, inventory & asset management incl. impact measurement – comes with all our ai features & video solution - available as white label solution too.

For brands

fix1.today

Offer repairs to your target group, today

Imagine Airbnb or Uber for repairs – our platform is taking care of anything from booking to order, customer, partner, inventory & asset management incl. impact measurement, payments and more – comes with all our ai features, vetted experts & custom options!

For cities & others

Let's chat