Why this matters
Stop losing jobs in your inbox
Repair shops typically lose 15–30% of inbound demand because messages get missed, duplicated or quoted late. Unifying intake and pre-qualifying with AI captures that demand without adding headcount.
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Cluster · 11 features
Intake & customer comms
Every channel a customer uses, captured, deduped and routed into one queue.
Calls, WhatsApp, email, web forms, walk-ins and partner referrals all land in the same inbox, attached to the same customer and asset. No more chasing threads across five tools to figure out who said what.
One inbox
WhatsApp, email, SMS, web chat, one timeline per customer.
Instant cost estimates
Customers get a price band before they even submit.
Booking that fits
From a single shared link to a fully branded booking site.
How it works
From zero to operating in four steps
- Step 01Plug in channels
Forward your number, connect WhatsApp Business, embed the form.
- Step 02Auto-qualify
AI fills in device, symptom, urgency before a human sees it.
- Step 03Route
By location, skill, SLA or workload, automatically.
- Step 04Reply
Templates, AI drafts and quote links shorten time-to-first-response.
Inside this cluster
11 features in Intake & customer comms
- Multi-channel inbox
Email, WhatsApp, web, and phone in one queue.
See it live - WhatsApp business
Talk to customers where they already are.
Learn more - Instant cost estimates
A real number on the screen before they leave the page.
See it live
- Smart proposals & quotesBranded quotes, dynamic pricing, e-sign.
- Request & booking formStructured intake without the form-fatigue.
- Individual booking linksPer-channel, per-campaign tracking out of the box.
- Custom booking page & formsYour colours, your domain, your funnel.
- AI booking conciergeAI books the slot. No back-and-forth.
- Feedback & NPSPost-repair feedback that drives reviews.
- Google reviews funnelTurn 5-star feedback into public reviews.
- Tasks & to-doLightweight assignments tied to jobs.
FAQ
Common questions about intake & customer comms
Browse other clusters
Keep exploring the platform
- AI & automation13Agents that intake, diagnose, reply and report.
- Operations core13The operational core: jobs, quotes, invoices.
- Workshop flow6Scan-driven stations, kanban and SLAs.
- Field service5On-site execution, signatures and offline sync.
- Parts & inventory7Catalog, stock, finder and supplier links.
- Scheduling & dispatch4Slots, dispatch and route optimisation.
- Right-to-Repair & compliance4Right-to-Repair, ERIF and audit trails.
- Vouchers, claims & funding5Reward programs, claims and funding.
- Storefront & bookings9Public profile, booking site and embeds.
- Payments & invoicing8Quotes-to-cash, deposits and invoices.
- Integrations & developer6APIs, webhooks and 100+ connectors.
- Impact & reporting3CO₂e, materials and reporting.
- Platform & administration9Roles, locations, branding and settings.
See intake & customer comms on your operation
20 minutes is enough to size it on your real volume.