Innovation Lab
Build the next decade of repair, with us.
Applied R&D for repair operators, brands, and public programs. We co-build pilots in agentic AI, diagnostics, circular materials, and next-gen workflows, then graduate the ones that work into the FixFirst product.
Pilots, not PowerPoints. Production-grade or kill it.


Founder's note
Bring your problems, ideas, and questions — let's build it together. If you have an idea or a feature in mind, we can sit down over lunch or come visit, and ship a quick prototype with you soon after. Whether it's AR glasses in the repair world — something we're especially excited about — or any other idea, we're here to help.
Capabilities
What's inside
Grouped by category. Pick what you need, every module is independent.
- Multi-agent intake & triage
- Quote-to-confirm autonomous flows
- Voice receptionist & callbacks
- Vision-based defect detection
- Human-in-the-loop guardrails
- Eval harness & safety metrics
- Computer-vision damage scoring
- Acoustic & sensor diagnostics
- AR-guided technician assistance
- Repairability scoring models
- Self-diagnosis customer flows
- Per-device knowledge graphs
FAQ
Quick answers
Free Build Pack · Included with every plan
Missing a feature? We'll build it, or you don't pay full price.
Tell us what's missing during onboarding. If it fits FixFirst's scope, we ship it within 30 days at no extra cost. If we can't, you get a discount on your plan until we do.
Subject to scope review. One active build request per location.
- You request itSubmit any missing feature during your first 30 days.
- 30-day build windowIn-scope requests ship free within a month.
- Or a discountOut-of-scope or delayed? Your plan price drops until it lands.
See it on your data.
20 minutes. We come prepared with a working scenario for your team.
