Solutions · Manufacturers

One operating system for your authorised repair network.

From spare-parts entitlements to Right-to-Repair obligations to Digital Product Passports, FixFirst gives manufacturers the system of record EU regulators (and your aftersales team) are asking for.

Schematic of a digital product passport, bill-of-materials tree, and spare-parts catalog grid

EU markets covered under one contract

−42%

Warranty leakage on enrolled SKUs

100%

R2R + Ecodesign audit-ready exports

Made for everyone

Value for every role on your team

Pick the hat you wear. We'll show you exactly what changes on Monday morning.

For head of after-sales

One EU authorised network, on your terms.

Today

Five regional ASP contracts to manage
No customer view across countries
R2R deadlines closing in

With FixFirst

One platform, 27 EU countries
Customer journey end-to-end
R2R + Ecodesign covered out of the box

Matching features

Workflow R2R Ready Show all in demo

What you run on FixFirst

The jobs we take off your plate

Run an EU-wide repair program

Authorise repairers, set entitlements, and route tickets to the right partner in 27 markets, one contract, one onboarding.

Get Ecodesign & R2R-ready

Reparability scores, spare-parts availability and repair information, captured, scored and exported in one click.

Ship Digital Product Passports

DPP hooks ready day one, every repair, every part, every event written to the product's record.

Cut warranty leakage

Warranty status detected at intake; out-of-scope work flagged before parts ship.

Your FixFirst stack

FEATURES that ship together

Workflow

Authorised network, entitlements, dispatch

Open

R2R Ready

Ecodesign, R2R & DPP compliance

Open

Endura AI

Warranty triage & customer comms

Open

Platform fix1.today

Branded consumer repair journey

Open

“We replaced five regional ASP contracts with one platform. The compliance team got their audit trail back, and the cost per repair dropped.”

Head of After-Sales, EU-wide home-appliance manufacturer

FAQ

Answers for this audience

How is Manufacturers different from Brands?

Brands focus on consumer-facing aftercare and CX. Manufacturers covers the producer obligations: authorised network governance, spare-parts entitlements, Ecodesign reparability, and Digital Product Passports.

Can we keep our existing ASP contracts?

Yes. Workflow runs alongside existing contracts during transition, onboard authorised partners one at a time, no big-bang cutover.

Free Build Pack · Included with every plan

Missing a feature? We'll build it, or you don't pay full price.

Tell us what's missing during onboarding. If it fits FixFirst's scope, we ship it within 30 days at no extra cost. If we can't, you get a discount on your plan until we do.

Explore pricing & create your own plan

Subject to scope review. One active build request per location.

You request it
Submit any missing feature during your first 30 days.
30-day build window
In-scope requests ship free within a month.
Or a discount
Out-of-scope or delayed? Your plan price drops until it lands.

Ready to run repair the FixFirst way?

20 minutes is enough to size it on your real volume.