The first agentic AI built only for repair.
Quotes, customer calls, diagnosis, dispatch, and follow-up, handled by an agent that speaks 28+ languages and knows your catalog.
Not a chatbot. An agent that closes tickets.
- Languages
- 28+
- Avg. handle time
- −62%
- Trained on
- Repair only


Endura AI sits at the heart of our application. It's trained on external data and APIs, product and brand comparability, and can use your own internal data — anonymized and privacy-first — to keep getting better. You can plug in your own knowledge to enhance it further; everything stays private, inside your environment. For larger customers we also allow changes to the underlying LLM and other specifications so it runs your operations across every channel. It lives in your application, in your workflow — you can chat with it, you can speak to it, and you can count on it getting better every single week.
What's inside
Grouped by category. Pick what you need, every module is independent.
- Voice calls (inbound & outbound)
- Email & WhatsApp threads
- Live chat handoff to humans
- Quote drafts in customer's language
- Appointment scheduling
- Status updates without prompting
- Symptom-to-defect mapping
- Photo & video diagnosis
- Suggested repair path with parts
- Repair-vs-replace recommendation
- COâ‚‚e and cost estimate
- Confidence score per call
Inside this product
- AI receptionist
24/7 phone assistant trained on your services and pricing.
Learn more - AI diagnostics
Symptom → likely defect → repair plan in seconds.
Learn more - AI work reports
Photos and notes become a signed report, automatically.
Learn more - Customised AI replies
Drafted answers in the customer's tone and language.
Learn more - Consumer-rights helper
Warranty, guarantee, and right-to-repair answers in plain language.
Learn more - Language recognition & translation
Detect the language. Reply in it. Translate the rest.
Learn more - Speech-to-text
Voice notes and calls become structured text.
Learn more - Automated summaries
Long threads collapse into a 3-line handover.
Learn more - Custom AI models
Bring your own model or fine-tune ours.
Learn more
Quick answers
Missing a feature? We'll build it, or you don't pay full price.
Tell us what's missing during onboarding. If it fits FixFirst's scope, we ship it within 30 days at no extra cost. If we can't, you get a discount on your plan until we do.
Subject to scope review. One active build request per location.
- You request itSubmit any missing feature during your first 30 days.
- 30-day build windowIn-scope requests ship free within a month.
- Or a discountOut-of-scope or delayed? Your plan price drops until it lands.
See it on your data.
20 minutes. We come prepared with a working scenario for your team.
