Specialist workshop repair with serial-aware tickets.
Cameras, lenses and hi-fi are slow, high-value, specialist work. Each unit has its own service history, its own calibration sheet and its own customer relationship. FixFirst stores all of it on a single per-serial ticket trail.
- Per-serial repair history over years
- Calibration data attached to the ticket
- Slow parts supply from specialist distributors
- High-touch customer comms on premium units
- Full per-serial history visible at intake
- Calibration sheets stored with the repair
- Pre-paid shipping labels and tracking built in
- Insurance claims filed in one click
Per-serial tickets, calibration notes, premium comms.
OpenAI receptionist for booking, status and FAQs.
OpenVouchers for brand-funded service plans.
OpenSpare-part traceability for premium goods.
OpenMostly drop-off and mail-in.
OpenThe capabilities you'll lean on
- Product & order history
Every touchpoint a device ever had.
Learn more - Workshop flow
QR-driven stations from intake to pickup.
Learn more - AI receptionist
24/7 phone assistant trained on your services and pricing.
Learn more - Warranty & insurance claims
One platform for warranty, guarantee, and insurance.
Learn more - Spare parts integration
Real-time supplier feeds, one-click ordering.
Learn more - Logistics & couriers
Pickup, return, courier, inside the ticket.
Learn more
Related industries
All industries →Ready to run camera & audio repair on FixFirst?
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