Why this matters
Boring fundamentals, done properly
SSO, audit logs and per-region data residency don't make demos exciting, but they're the difference between a tool that scales and one that doesn't. FixFirst takes them seriously.
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Cluster · 09 features
Platform & administration
Roles, locations, branding, security and the boring stuff that makes scale possible.
Underneath every workflow is the platform: SSO, granular roles, per-location overrides, white-labelling, audit logs, data residency. The things you only notice when they're missing.
Granular roles
Per-action permissions, scoped by location and job type.
Multi-location
Branches, franchises and partners, clean isolation, shared insight.
White-label
Run FixFirst under your brand for your customers.
How it works
From zero to operating in four steps
- Step 01Provision
SSO, SCIM and per-tenant config from day one.
- Step 02Configure roles
Pre-built role templates plus a per-action policy editor.
- Step 03Brand
Logo, colours, domain, email sender, yours.
- Step 04Audit
Every change captured; exportable for compliance.
Inside this cluster
9 features in Platform & administration
- Modular pricing
Pay only for the modules you switch on.
Learn more - White label
Run FixFirst under your own brand.
Learn more - Brand & theme
Colours, logo, dark mode, once, everywhere.
See it live
- Partner batch onboardingOnboard 50 locations as fast as one.
- B2B marketplace add-onRun your own network of repair partners.
- AcademyLessons your team actually finishes.
- SupportReal humans in your timezone.
- Account settingsWorkspace, billing, security in one place.
- Mobile for everyoneFront-office on a phone, fully working.
FAQ
Common questions about platform & administration
Browse other clusters
Keep exploring the platform
- AI & automation13Agents that intake, diagnose, reply and report.
- Intake & customer comms11Every channel into one tracked queue.
- Operations core13The operational core: jobs, quotes, invoices.
- Workshop flow6Scan-driven stations, kanban and SLAs.
- Field service5On-site execution, signatures and offline sync.
- Parts & inventory7Catalog, stock, finder and supplier links.
- Scheduling & dispatch4Slots, dispatch and route optimisation.
- Right-to-Repair & compliance4Right-to-Repair, ERIF and audit trails.
- Vouchers, claims & funding5Reward programs, claims and funding.
- Storefront & bookings9Public profile, booking site and embeds.
- Payments & invoicing8Quotes-to-cash, deposits and invoices.
- Integrations & developer6APIs, webhooks and 100+ connectors.
- Impact & reporting3CO₂e, materials and reporting.
See platform & administration on your operation
20 minutes is enough to size it on your real volume.