Solutions · Insurers

Settle the claim with a repair, not a replacement.

FixFirst gives carriers and program administrators a single platform to triage damage, dispatch a vetted repairer, and settle the voucher, typically at 30–50% of replacement cost.

Schematic of an insurance claim triage flow: damaged-product photo, AI decision node, repair voucher settlement

−42%

Average claim settlement cost on opt-in policies

3.1x

More sustainable

97%

Customer satisfaction post-repair

Made for everyone

Value for every role on your team

Pick the hat you wear. We'll show you exactly what changes on Monday morning.

For claims manager

Settle the claim with a repair, not a replacement.

Today

Replacement is the default, costs balloon
No vetted repair network at scale
Settlement times measured in weeks

With FixFirst

−42% settlement cost on opt-in policies
Vetted EU repair network on tap
3.1-day median resolution

Matching features

Workflow Zircls Show all in demo

What you run on FixFirst

The jobs we take off your plate

Triage the damage with AI

Endura Diagnosis Agent assesses photos and customer answers in seconds, repair, replace, or escalate.

Dispatch a vetted repairer

Workflow routes the claim to the nearest qualified shop or field tech with the right parts in stock.

Settle without paperwork

Zircls issues the claim voucher and reconciles settlement automatically, no manual invoicing per ticket.

Audit every claim

Full ticket history, photo evidence, and SLA tracking for every claim, exportable for regulators and reinsurers.

Your FixFirst stack

FEATURES that ship together

Endura AI

Claim triage & customer comms

Open

Workflow

Repair-network dispatch

Open

Zircls

Claim voucher settlement

Open

R2R Ready

Audit, SLA, regulatory reporting

Open

FAQ

Answers for this audience

Do you support our existing claims platform?

Yes. We integrate with Guidewire, Duck Creek, and most homegrown claims systems via API.

Can we keep our preferred repairers?

Yes. Bring your network into Workflow, or activate from ours. Most carriers run a hybrid.

Features

Built for your team

All features →

Free Build Pack · Included with every plan

Missing a feature? We'll build it, or you don't pay full price.

Tell us what's missing during onboarding. If it fits FixFirst's scope, we ship it within 30 days at no extra cost. If we can't, you get a discount on your plan until we do.

Explore pricing & create your own plan

Subject to scope review. One active build request per location.

You request it
Submit any missing feature during your first 30 days.
30-day build window
In-scope requests ship free within a month.
Or a discount
Out-of-scope or delayed? Your plan price drops until it lands.

Ready to run repair the FixFirst way?

20 minutes is enough to size it on your real volume.