Industry · Kitchen Equipment
SLA-bound field service for commercial kitchens.
A broken combi oven during service costs more than the repair. FixFirst's job is to make the next-available certified tech show up before the lunch rush, and to have the right part on the van.
In this category
Combi ovensFryersDishwashersCold rooms
Field service
Core to this category
What's hard in kitchen equipment
- 4h SLA windows with penalty clauses
- Gas + electric + steam certifications
- Multi-site chains across a city
- Out-of-hours work and overtime billing
How FixFirst runs it
- SLA timer per contract, per site
- Right-cert tech routed first
- Van stock matched to the alert
- Out-of-hours billing handled at sign-off
Products that fit
FixFirst Workflow
coreSLA timers, multi-site assets, chain billing.
OpenEndura AI
secondaryTriage and tech dispatch automation.
OpenZircls Vouchers
optionalRarely used in B2B service.
OpenR2R Ready
secondaryCommercial appliances are entering Ecodesign scope.
OpenField Service
coreThe whole job is field, vans, SLAs, sign-off.
OpenRelevant features
The capabilities you'll lean on
- SLA management
Per-customer, per-contract SLAs.
Learn more - Field mode
Mobile-first interface with offline support.
Learn more - Service agreements
Recurring SLAs and contract billing.
Learn more - Routes planning
Optimised tours, fewer kilometres, less COâ‚‚.
Learn more - Asset management
Track every device through its lifecycle.
Learn more - Invoicing
Compliant invoices, generated from work reports.
Learn more
Ready to run kitchen equipment repair on FixFirst?
Talk to an EU specialist or open the live demo right now.