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Cluster · 13 features

Operations core

The operational core: jobs, customers, assets, quotes and invoices in one record.

Every job has a single source of truth, from first contact through diagnosis, repair, parts, sign-off and invoice. Built specifically for repair work, not retrofitted from a generic CRM or ERP.

Operations core illustration
One record per job

Quote, parts, photos, signatures and invoice all attached to the same job.

Repair-native

Asset history, defect codes, warranty status and parts compatibility built in.

Multi-location

Stock, schedule and SLAs shared across branches with per-site overrides.

Why this matters

A workflow built for repair, not retrofitted

Generic field-service or CRM tools make you bend the repair process to fit forms designed for sales pipelines or HVAC. FixFirst Workflow models defects, parts compatibility, warranty and circular flows out of the box.

How it works

From zero to operating in four steps

  1. Step 01
    Import or capture

    Migrate existing jobs/customers, or start fresh with AI intake.

  2. Step 02
    Configure your flow

    Statuses, SLAs, ownership and approvals to match how you actually work.

  3. Step 03
    Operate

    Kanban, list, calendar and per-station views, pick what fits the role.

  4. Step 04
    Close the loop

    Auto-invoice, request reviews, file warranty data, all from the closed job.

FAQ

Common questions about operations core

See operations core on your operation

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