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FixFirst
Consulting & Advisory

Scale repair as a real business line.

Strategy, operating model design, and program rollout for repair operators, brands, manufacturers, insurers, and cities. We help you turn repair from a cost center into a margin-positive, compliance-ready growth lever.

Senior practitioners. Outcome-based engagements. No 200-slide decks.

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Schematic illustration of advisory frameworks, roadmap milestones, and KPI dashboards
Sebastian, Co-founder & CEO of FixFirst
Founder's note
Our team helps companies across strategy, operations, and digital innovation. That can mean mapping user journeys and internal processes to find the biggest opportunity levers, prototyping new internal and external tools, then actually developing, shipping, and implementing them — or innovating new business models and helping launch entirely new ventures in the space.
SebastianCo-founder & CEO, FixFirst
Capabilities

What's inside

Grouped by category. Pick what you need, every module is independent.

  • Repair business case & P&L modeling
  • Make vs. partner vs. acquire analysis
  • Circular product strategy
  • Pricing & warranty design
  • Right-to-Repair readiness scoring
  • Board-ready narrative & KPIs

  • Network design (in-house, partner, hybrid)
  • SLA & cost-to-serve modeling
  • Workshop & field-service blueprint
  • Parts and reverse-logistics setup
  • Role definitions & RACI
  • Tooling & systems map

Built for

Who runs on this

Brands & manufacturers

Build an in-house or partner-led repair program that protects margin and brand.

Insurers

Shift from replace-first to repair-first claims, with measurable loss-ratio impact.

Cities & public sector

Design repair vouchers, hubs, and Right-to-Repair programs that actually run.

Pairs with

Often used together

FixFirst Workflow

The operations core we deploy in most engagements.

R2R Ready

Turn strategy into audit-ready Right-to-Repair evidence.

Innovation Lab

Co-build the next-gen capabilities your strategy needs.

FAQ

Quick answers

Free Build Pack · Included with every plan

Missing a feature? We'll build it, or you don't pay full price.

Tell us what's missing during onboarding. If it fits FixFirst's scope, we ship it within 30 days at no extra cost. If we can't, you get a discount on your plan until we do.

Explore pricing & create your own plan

Subject to scope review. One active build request per location.

  • You request it
    Submit any missing feature during your first 30 days.
  • 30-day build window
    In-scope requests ship free within a month.
  • Or a discount
    Out-of-scope or delayed? Your plan price drops until it lands.

See it on your data.

20 minutes. We come prepared with a working scenario for your team.

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