Solutions · Repair shops

Run your shop on the operations core European repair was missing.

From walk-in intake to parts on the bench to the customer pickup SMS, Workflow handles the day-to-day so your technicians stay on the bench, not in spreadsheets.

Schematic of a repair shop operations dashboard: intake counter, ticket cards, parts shelf grid, customer check-in QR

+34%

Tickets closed per technician per week

−21%

Average repair turnaround

10x

Better customer experience

Made for everyone

Value for every role on your team

Pick the hat you wear. We'll show you exactly what changes on Monday morning.

For owner

Run the shop, not the spreadsheets.

Today

No real visibility on margin per ticket
Can't compare tech productivity
Growth = more chaos

With FixFirst

Real-time KPIs per bench, per location
Margin per repair, automatic
Scale without adding overhead

Matching features

Workflow Performance & insights Show all in demo

What you run on FixFirst

The jobs we take off your plate

Intake without paper

Customers self-check-in via QR or your storefront. Photos, IMEI/serial, and consent forms land directly in the ticket.

Dispatch the right tech

Skill-based routing assigns each ticket to the right bench, with parts pre-checked from inventory.

Answer the phone with AI

Endura Customer Agent handles status calls in your language so your team stays focused on the bench.

Get paid by vouchers

Redeem brand, city, and insurer vouchers without printed paperwork. Settlement runs through Zircls.

Your FixFirst stack

FEATURES that ship together

Workflow

Operations core: intake, dispatch, parts

Open

Endura AI

Customer + diagnosis agents

Voucher redemption

Optional branded storefront

Open

“We replaced three tools and a WhatsApp group with FixFirst. Six months in, we're closing 30% more tickets with the same crew.”

Owner, multi-location independent repair chain

FAQ

Answers for this audience

Can we keep our existing POS?

Yes. Workflow integrates with the most common European POS systems and accounting tools, or runs standalone with built-in invoicing.

How long is onboarding?

Single shop: under a week. Multi-location chain: 2–4 weeks including data migration and staff training.

Features

Built for your team

All features →

Free Build Pack · Included with every plan

Missing a feature? We'll build it, or you don't pay full price.

Tell us what's missing during onboarding. If it fits FixFirst's scope, we ship it within 30 days at no extra cost. If we can't, you get a discount on your plan until we do.

Explore pricing & create your own plan

Subject to scope review. One active build request per location.

You request it
Submit any missing feature during your first 30 days.
30-day build window
In-scope requests ship free within a month.
Or a discount
Out-of-scope or delayed? Your plan price drops until it lands.

Ready to run repair the FixFirst way?

20 minutes is enough to size it on your real volume.