What it does
Diagnosis agent maps customer descriptions, photos, and videos to the most likely fault, suggests a repair path with parts, and returns a repair-vs-replace recommendation with cost and CO₂e.
Inside the capability
- Symptom-to-defect mapping
- Photo & video diagnosis
- Repair-vs-replace decision with cost and CO₂e
- Confidence score on every call
Want the full experience?
Open this module inside the partner demo with sample data, cross-module navigation and shared customer / job state.
Open in partner demo