Industry · Large Appliances
Field-first, parts-critical service for white goods.
Washing machines and fridges live in the customer's kitchen, every visit costs a slot and a van. FixFirst sequences diagnosis, parts and the second visit so techs leave with the fix the first time.
In this category
Washers / dryersFridges & freezersOvens & hobsDishwashers
Field service
Core to this category
What's hard in large appliances
- First-visit fix without exact parts on board
- F-gas certified handling for refrigeration
- Customer access windows and parking
- Warranty cost recovery from the manufacturer
How FixFirst runs it
- Photo + nameplate triage before the van rolls
- Right parts auto-picked from van stock
- On-site signature and warranty claim in one app
- First-time-fix rate visible per tech and per brand
Products that fit
FixFirst Workflow
coreDispatch, van stock and per-asset job history.
OpenEndura AI
coreNameplate scan + AI triage before dispatch.
OpenZircls Vouchers
secondaryVoucher / claim settlement back to the manufacturer.
OpenR2R Ready
coreEcodesign 2019/2023 spare-parts compliance built in.
OpenField Service
coreVans, routes, SLAs and on-site sign-off.
OpenRelevant features
The capabilities you'll lean on
- Field mode
Mobile-first interface with offline support.
Learn more - Nameplate recognition
Photograph the rating plate. Done.
Learn more - Routes planning
Optimised tours, fewer kilometres, less COâ‚‚.
Learn more - SLA management
Per-customer, per-contract SLAs.
Learn more - Spare parts integration
Real-time supplier feeds, one-click ordering.
Learn more - Warranty & insurance claims
One platform for warranty, guarantee, and insurance.
Learn more
Related industries
All industries →Ready to run large appliances repair on FixFirst?
Talk to an EU specialist or open the live demo right now.