Why this matters
Make voucher schemes actually scalable
Repair bonus schemes succeed or fail on operational friction. FixFirst absorbs that friction so cities and brands can scale programs without staffing them up.
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Cluster · 05 features
Vouchers, claims & funding
Reward programs, claims and funding, Bonus.Repair-style flows out of the box.
Public repair-bonus schemes (Vienna, Berlin, Thuringia, France) and brand-funded vouchers all share the same shape: a customer brings a code, the repair happens, the funder reimburses. FixFirst handles the whole lifecycle.
Code lifecycle
Issue, validate, redeem and reconcile, fraud checks built in.
Funder reporting
Per-program dashboards for cities, brands and insurers.
Customer experience
Vouchers feel like a discount code, not a bureaucratic form.
How it works
From zero to operating in four steps
- Step 01Configure the program
Eligibility, value, cap, expiry, fraud rules.
- Step 02Distribute
Customer-facing portal, embedded codes or partner APIs.
- Step 03Redeem at repair
Validated at intake; price adjusts automatically.
- Step 04Settle
Funder gets line-itemised invoicing; the shop gets paid the difference.
Inside this cluster
5 features in Vouchers, claims & funding
FAQ
Common questions about vouchers, claims & funding
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Keep exploring the platform
- AI & automation13Agents that intake, diagnose, reply and report.
- Intake & customer comms11Every channel into one tracked queue.
- Operations core13The operational core: jobs, quotes, invoices.
- Workshop flow6Scan-driven stations, kanban and SLAs.
- Field service5On-site execution, signatures and offline sync.
- Parts & inventory7Catalog, stock, finder and supplier links.
- Scheduling & dispatch4Slots, dispatch and route optimisation.
- Right-to-Repair & compliance4Right-to-Repair, ERIF and audit trails.
- Storefront & bookings9Public profile, booking site and embeds.
- Payments & invoicing8Quotes-to-cash, deposits and invoices.
- Integrations & developer6APIs, webhooks and 100+ connectors.
- Impact & reporting3CO₂e, materials and reporting.
- Platform & administration9Roles, locations, branding and settings.
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