Solutions · Facility managers

Repair-first facility ops, across every site.

One ticket per asset, one network of vetted repair partners, one SLA dashboard, across every hotel, office, hospital or school you run. Repair instead of replace, with the audit trail to prove it.

Schematic of a multi-site building portfolio with asset tickets and a maintenance dashboard

−38%

Replacement spend on enrolled asset classes

<4h

Median time-to-dispatch for urgent tickets

100%

Sites on one SLA dashboard

Made for everyone

Value for every role on your team

Pick the hat you wear. We'll show you exactly what changes on Monday morning.

For facility director

One dashboard for every site.

Today

Every site logs repairs differently
QBRs take weeks to compile
Replacement is the default response

With FixFirst

Live SLA dashboard across all sites
QBR exports in one click
Repair-vs-replace decisions logged

Matching features

Performance & insights Workflow Show all in demo

What you run on FixFirst

The jobs we take off your plate

Open a ticket from any site

QR-coded assets and a multilingual mobile intake mean site teams log issues in seconds, no portals to learn.

Route to the right partner

Skill-, geography- and SLA-aware dispatch to your vetted repair network, one contract per partner, not per site.

Track SLA across every site

Live SLA dashboard with breach alerts, per-site rollups, and cost-per-ticket benchmarks ready for the QBR.

Report on repair-vs-replace

Repair-vs-replace decisions logged with CO₂e and cost, feed sustainability and procurement reporting from one source.

Your FixFirst stack

FEATURES that ship together

Workflow

Multi-site ticketing, asset registry, dispatch

Open

R2R Ready

SLA, audit & sustainability reporting

Open

Endura AI

Triage, comms & repair-vs-replace advice

Open

Zircls

Vendor settlement & framework contracts

Open

“Before FixFirst, every site logged repairs differently. Now we get one dashboard for 140 sites and the QBRs run themselves.”

Group Facilities Director, EU hotel portfolio

FAQ

Answers for this audience

Can we bring our existing repair vendors?

Yes. Onboard any vendor onto Workflow in days; they get the dispatcher view, you get the audit trail.

Do you support multi-region SLAs?

Yes. Per-region SLAs, per-site rollups, and per-asset-class benchmarks are part of the Plus tier and above.

Free Build Pack · Included with every plan

Missing a feature? We'll build it, or you don't pay full price.

Tell us what's missing during onboarding. If it fits FixFirst's scope, we ship it within 30 days at no extra cost. If we can't, you get a discount on your plan until we do.

Explore pricing & create your own plan

Subject to scope review. One active build request per location.

You request it
Submit any missing feature during your first 30 days.
30-day build window
In-scope requests ship free within a month.
Or a discount
Out-of-scope or delayed? Your plan price drops until it lands.

Ready to run repair the FixFirst way?

20 minutes is enough to size it on your real volume.