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FixFirst
Smart repair glasses Β· Hands-free

Hands-free repair, powered by AI.

Rent lightweight smart glasses, connect them to FixFirst, and let your technicians follow guided steps, capture evidence, and call a remote expert without putting down a single tool. Hands-free repair software, AI repair assistance, and circular hardware rental in one package.

  • No hardware to buy
  • Works in workshop & field
  • Built on the FixFirst platform
Repair technician wearing lightweight smart glasses while working on a disassembled smartphone in a clean workshop
The problem

Repairs slow down every time a technician puts the tool down.

Most of a repair day is not spent repairing. It is spent looking things up, typing notes, taking photos, and asking colleagues. That is time you do not bill, and quality you cannot prove.

  • Looking up instructions manually

    Tablets, paper, PDFs β€” context switching breaks the flow of the repair.

  • Typing notes after the job

    Documentation drifts from reality the longer it waits for the keyboard.

  • Taking separate photos

    Phones come out, gloves come off, evidence lives in the wrong place.

  • Asking colleagues for help

    Senior technicians get pulled off their own bench for every tricky case.

  • Proving repair quality

    Customers, insurers, and partners want evidence β€” not just a checkbox.

  • Training new technicians

    The same walkthrough, repeated, with no shared visual record.

The solution

Keep both hands on the repair while FixFirst guides, documents, and supports the process.

FixFirst Smart Repair Glasses are a hands-free workflow layer on top of your existing repair operations. Guided steps, AI repair assistance, photo evidence, voice notes, and remote expert support all flow into the same repair order β€” no second system, no extra admin.

  • Step-by-step guidance overlaid in the technician's line of sight
  • Voice and gesture capture wired straight into the repair order
  • Remote expert can see what the technician sees, in real time
  • Every artefact lands in the final repair report automatically
Abstract illustration of a remote expert supporting a repair technician via a live first-person video call
Both hands on the repair

The glasses do the looking up, the typing, and the photographing. The technician keeps doing what they were trained to do β€” fix the device, faster, with better evidence.

βˆ’35%
Doc time
+18%
First-time fix
100%
Evidence captured
Use cases

Six ways smart glasses change the repair bench.

  • Guided repair workflows

    Show the next step, the next torque value, the next cable to disconnect β€” directly during the repair.

  • Voice-controlled documentation

    Add notes, status updates, and observations by voice. They land on the repair order instantly.

  • Photo evidence capture

    Document damage, serial numbers, parts swapped, and the finished repair without picking up a phone.

  • AI-assisted diagnosis

    Suggest the next checks from symptoms, device type, repair history, and what the glasses are seeing right now.

  • Remote expert support

    Connect junior repairers or field technicians to a senior expert through the technician's first-person view.

  • Quality & compliance checklists

    Enforce every required step before a job can be closed β€” for warranty, insurance, and partner programmes.

Circular rental model

Access over ownership. Built for the circular economy.

FixFirst rents smart repair glasses as a service, so you do not lock thousands of euros into hardware that ages out. Devices are returned, refurbished, and redeployed across the network β€” and your technicians always work with the latest supported version.

  • No upfront hardware purchase β€” monthly rental aligned to plan tier
  • Swap or upgrade as newer compatible hardware is rolled out
  • Returned units are refurbished and redeployed across partners
  • Ideal for pilots, seasonal demand, and distributed repair networks
Abstract illustration of smart repair glasses in a charging case with a circular rental loop
  • Rent as a service

    Per-unit monthly pricing, bundled with your FixFirst plan.

  • Swap & upgrade

    Move to newer supported hardware as it becomes available.

  • Refurbish & redeploy

    Returned devices are tested, refurbished, and sent back into the network.

  • Pilot-friendly

    Spin up a small pilot fleet, scale only what works.

How it works

From repair order to signed-off report β€” without leaving the bench.

  1. Step 1
    Start the repair order

    Open the ticket in FixFirst, on bench or in the van.

  2. Step 2
    Wear connected glasses

    Pair the rented glasses to the active order in one tap.

  3. Step 3
    Follow guided steps

    Step-by-step instructions appear in the technician's view.

  4. Step 4
    Capture hands-free

    Photos, voice notes, and confirmations attach automatically.

  5. Step 5
    Auto repair report

    FixFirst generates the report β€” ready for the customer or insurer.

Business value

Faster repairs. Better evidence. Stronger partner relationships.

  • Faster documentation

    Notes and photos land on the order as the work happens.

  • Fewer repair errors

    Guided steps and AI checks catch mistakes before they ship.

  • Better training

    Junior technicians learn on real jobs with an expert in their ear.

  • Stronger claims & warranty evidence

    Insurers and manufacturers receive consistent, structured proof.

  • Consistent repair quality

    Quality and compliance checklists enforced on every job.

  • Improved customer trust

    Customers see a clean, photo-backed repair report every time.

  • Easier network management

    Same workflow across shops, vans, and partner sites.

Pilot programme

Run a 4-week smart glasses pilot.

We ship the glasses, configure your repair workflows, and train your first technicians. After four weeks we sit down with the numbers: time saved, documentation quality, and completed repairs.

  • Rent the glasses
    A small pilot fleet, shipped configured.
  • Configure workflows
    We tailor guided steps to your devices and SOPs.
  • Train technicians
    Two short sessions get your first team running.
  • Measure outcomes
    Time saved, doc quality, completed repairs β€” reviewed together.
FAQ

Smart repair glasses, answered.

Ready to put smart repair glasses on your bench?

Book a 30-minute demo, or kick off a pilot in your workshop or field team. We will help you size the rental fleet and shape the workflows around your devices.